Agente de centro de atención al cliente

Zaventem | Customer Service Representative| SPANISH&FR&ENG| Medical Company | TTP

• You will join a highly international team with diverse nationalities
• You will receive extensive training and continuously build in-depth product knowledge
• You will enjoy a varied role where no two days are the same and adaptability is key

• You will be responsible for entering orders in the system
• You will act as a point of contact for customers
• You will work closely together with internal colleagues across departments
• You will communicate with stakeholders via email and phone
• You will gradually expand your responsibilities by handling complaints, credits & rebills, returns

• Strong professional Spanish skills are essential, as you will be the main point of contact for Spanish-speaking customers via email and phone, while also serving as a backup for the French market.
• Previous experience in a Customer Service Representative role is required
• You are motivated, eager to learn, and maintain a positive, customer-oriented mindset
• You feel comfortable communicating by phone and building relationships
• You possess strong numerical and analytical skills
• You can quickly switch between tasks
• You will engage with customers in a meaningful way, going beyond standard call handling