Jefe de Equipo – Español Fluido | Departamento de Atención al Cliente

Profile

• Fluency in English + proficiency in Spanish
• Proven leadership experience in customer service or call center environments, ideally within the luxury sector.
• Deep interest for people and exciting other to a higher performance
• Entrepreneur mindset, able to defend your projects and lead them to sucess
• Flexibility to work shifts (from 8am to 8pm), including weekends and public holidays.
• Advanced proficiency in MS Excel and other reporting/analytics tools such as PowerBI
• Strong analytical skills paired with excellent communication abilities across all levels of business.