Customer service representative (Belgium)
The customer service representative acts as a liaison between the customer and back office functions. Your responsibilities as a customer service representative: Assisting with complaints, orders, errors, account questions, billing, cancellations and other queries Handling customer inquiries in a timely, accurate and professional manner to solicit customer satisfaction through the resolution of issue(s) Greeting customers warmly and ascertain problem or reason for calling Triaging the call and electronically referring the account to the appropriate area for resolution Collecting and processing [...]
