Customer Lifecycle Management

  • Jornada Completa
  • Luxemburgo

Web Advanzia Bank

About the job | Your responsibilities

  • Support the development and optimisation of lifecycle campaigns that drive card activation, usage and retention
  • Work with our Customer Lifecycle Platform and help ensure campaigns run smoothly
  • Draft and update customer communication across various channels
  • Collaborate with the Product team on cross-sell activities
  • Analyse performance data and contribute to regular reporting (SQL and Excel)
  • Help refine internal processes together with IT, Digital Marketing and Customer Relations
  • Coordinate with external partners such as insurance partners and service providers

About you | Your background, skills and personality

  • A bachelor’s degree in business, marketing, business informatics, or a related field – or equivalent professional experience
  • Some initial experience with marketing campaigns (online, phone, print)
  • Strong analytical skills and ease with numbers or large datasets
  • Ideally, first exposure to the financial sector or consumer lending
  • Solid knowledge of Microsoft Office tools (especially Word, Excel and PowerPoint)
  • Creativity in designing campaigns and customer communication
  • Strong verbal and written communication skills
  • A proactive and well-organised working style
  • Adaptability and flexibility to perform effectively in a fast-paced environment
  • Ability to collaborate with different teams and manage shifting priorities
  • Fluency in English; knowledge of another European language is an asset (German, French, Spanish or Italian)

Por favor, para solicitar este trabajo visita www.advanzia.com.