Responsable de Cuentas senior

Your tasks :

• Manage the onboarding of financial partners and intermediaries, including due diligence, initial validation, and coordination of partnership agreements, while ensuring accurate and complete documentation
• Act as a key point of contact for partners, managing requests and fostering strong, long-term relationships throughout the lifecycle
• Support partners throughout their lifecycle by delivering responsive support and providing tailored solutions
• Coordinate onboarding, offboarding, and all administrative and operational processess throughout the partner lifecycle
• Ensure compliance with regulatory requirements and proactively adapt to regulatory changes
• Monitor partner satisfaction and relationship quality through key indicators such as NPS and onboarding experience
• Collaborate closely with Country Managers to identify and develop business opportunities
• Ensure high-quality, accurate, and efficient execution of tasks by adhering to best practices and contributing to continuous improvement
• Contribute to team success by collaborating with stakeholders, sharing best practices, and driving continuous improvement through actionable recommendations

Your profile :

• Degree in Finance, Law, Accounting, Insurance, or a related field
• At least 5 years of experience in life insurance, with strong understanding of industry practices
• Fluent in Spanish, as well as French or English (written and spoken)
• Solid knowledge of life insurance products and applicable regulatory frameworks
• Strong analytical skills with the ability to interpret financial data and contractual documentation
• Excellent communication skills, with the ability to engage effectively with partners, clients and internal stakeholders
• Strong organisational skills and the ability to manage multiple priorities in a fast-paced environment
• Proven ability to work autonomously, solve problems, and make sound decisions
• Proactive mindset, with a strong willingness to learn and adapt in a changing environment