Customer Success Manager
THE JOB: Manage existing customers in Europe & Africa Establish long term relationships with your customers Analyze and understand your customers' IT projects in depth Identify potential future upsells: expand your customers' usage of the solution Demonstrate the product and new versions to end-users Focus on customers' satisfaction Negotiate contract renewals THE CANDIDATE: Business Master Degree Fluent in English + any other European language (German is a strong asset) Strong relational & negotiation skills Ability to handle conflicts Problem solving attitude Strong organisational skills 0 to 3 years [...]