THE JOB: Platinum Europa Tours Limited is looking for people who are passionate about the history of Luxembourg and who have an outgoing personality to become a tour guide for our Free Tours and Private Tours Type of position: part-time Freelance work THE CANDIDATE: Already established in Luxembourg Allowed to legally work in Luxembourg Fluent in at least one of these languages: English, German or Spanish. Exceptional presentation skills Enjoy learning about history
THE JOB: Solve the challenges customers are facing as fast as possible Efficiently identify the cause of any issues Solution-minded; troubleshooting and resolving technical issues Collaborative: cooperate with the onboarding and development teams to optimise the customer experience THE CANDIDATE: Minimum 2 years’+ experience in a technical supporting role You are able to deal with high volumes of questions coming from customers and partners Customer-oriented and keep calm under pressure Independent, able to use initiative and know how to prioritise [...]
THE JOB: Support the design and delivery of projects for ERM’s clients on human rights topics, including those related to labour rights, living wage, gender, diversity & inclusion and responsible sourcing. Provide technical support to various team members on human rights topics e.g. identification of material human rights issues / risks as part of environmental and social due diligence, defining appropriate corrective action plans, and measures for follow-up verification of improvement and remedy; development of human rights policies and [...]
THE JOB: Execution of Securities orders Execution of FX orders Handling Cash and Securities transfers Performing “Call Backs” Daily monitoring on accounts (Corporate actions, Cash balances, …) Handling the Daily Banking activities (Credit Cards, …) for the EWM department Support of the Liaison Desks in their Daily Banking activities Ad-hoc support on opening or closing of accounts, for EWM or LD clients Implementation of pre-agreed pricing grids Inquiries in Bloomberg, and discussions with the Dealing rooms (Geneva/Lisbon) Inputs in [...]
THE JOB: Act as the focal point for the day-to-day client services of the Investor Service Handling multiple demands from external parties or the management line; the Associate will deliver a high quality of service to all clients in line with the company’s targets and expectations Provide support and escalation when necessary to manage and resolve any queries received from external and internal parties Play a supporting role to Customer Services Managers and drive operational excellence by implementing and [...]
THE JOB: To plan, create, facilitate, and finalise meetings, web-based meetings, conferences and trips as single projects Manages attendee invitation process and tracking Processes and indexes all kinds of information in the required database Keeps up all kinds of files regarding meetings Drafts correspondence to confirm bookings and reservations, to inform participants Ensures administrative requirements related to travel insurance Checks contracts, follows up signatures Checks invoices in compliance with contracts To liaise and maintain contacts with ITUC staff members, [...]
THE JOB: You'll be a primary contact point for the day to day interactions with funds and/or investors, ensuring all queries are dealt with effectively and promptly Coordinate/assist client onboarding including fund/investor documentation, and collection of AML/KYC documents Prepare & issue investor statements, call and distribution notices as well as investor payment instructions Maintain fund documentation as required including the Register Attend client board meetings Develop and build strong relationships with your peer groups across our departments, in particular [...]
THE JOB: In line with the platform vision you are responsible for the (long-term) roadmap planning and prioritization together with the HQ E-Commerce team and the country E-Comemrce leads Next to to the lead of the feature planning you co-lead the roll out roadmap for E-Commerce and My Puratos initiatives Lead the business analysis and work together with the E-Commerce team and countries to make sure the analysis are done in right prioritization with our sales, efficiency and customer [...]
The European Parliament Former Members Association (FMA) brings together more than 750 former MEPs from all EU countries and across the whole political spectrum. It connects Former Members of European Parliament with European citizens, policy makers and academics promoting political dialogue, democracy building and active citizenship through education. The FMA seeks to fill the position of the Events and Communication Assistant who will join a motivated team engaged in providing relevant expertise through publications, seminars and other activities. THE JOB: [...]
THE JOB: Responding to investor queries via phone or email. Support the Team Leader on telephone calls to ensure that all Service Level Agreements are met. Support the Team Leader in monitoring client specific mailboxes via e-Gain to ensure all queries are completed within the agreed service level. Act as a buddy or mentor to new team members. Provide assistance, training and coaching to new members of the team. Act as a point of reference for their queries. Support [...]
